What is the turnaround time for a planned refurbishment?

Where should the equipment be sent?

Otto Männer GmbH
Unter Gereuth 9-11
79353 Bahlingen a.K.
Germany

Attention: Hot Runner Repair

What information is required for a refurbishment?

• Current total shot count and shot count since the last maintenance.
• Date of the last maintenance.
• Material data sheet of the processed plastic.
• Hot runner system identification number.

Where can I find the hot runner identification number?

The identification number can be found on a nameplate located on the side of each hot runner system.

What are the costs associated with a refurbishment?

The refurbishment costs include:

• Service charges
• Wear parts
• Flat fees for cleaning equipment
• Optional analysis positions

An individual quote will be provided by Otto Männer GmbH based on the system's design and size. After cleaning and analysis, any necessary additional repairs or unforeseen replacement parts will be quoted separately.

What are the warranty terms after a refurbishment?

Upon commissioning a refurbishment according to the quote provided by Otto Männer GmbH experts, the warranty is renewed in accordance with the company's general terms and conditions.

What happens to the old parts?

• Cleaned and inspected parts that are still usable will be returned as spare parts.
• Defective parts can be scrapped or returned upon request.